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Compliance Center

Clear evidence. Informed decisions.

Review our security controls, current assurance status and roadmap before you deploy a regulated workload.

Our current assurance status

HiokCloud does not currently publish an ISO/IEC 27001 certificate or a SOC 2 report. The roadmap below describes planned assurance work, not completed audits or certification.

Standards & assurance

Status you can evaluate

Roadmap

ISO/IEC 27001

Planned work: define the information security management scope, assess risks, document controls and evaluate independent certification readiness.

No certification or audit date is committed.

About the ISO/IEC 27001 standard โ†—
Roadmap

SOC 2

Planned work: map controls and supporting evidence to the Trust Services Criteria, then scope an independent examination with a qualified auditor.

No Type I or Type II report is currently published.

About SOC examinations โ†—
Documented policy

Privacy & data handling

Review our privacy policy, regional placement and cross-region account metadata before assessing your regulatory obligations.

A platform feature or policy alone does not establish your workload's compliance.

Read the privacy policy โ†’
Available today

Controls and their scope

Access & network controls

Resource authorization and virtual-network isolation help you control access. Configure identities, permissions and network rules for your workload.

Explore the documentation โ†’

Regional placement

Hosted workload regions are Canada and France. Account and platform registry metadata are held in both regions; review this separately from resource content.

See the residency map โ†’

Encryption coverage

Coverage varies by resource. Existing VM and managed-database volumes are not yet encrypted by the platform. Review the published limits before storing sensitive data.

Encryption coverage and assurance โ†’

Availability & incident reporting

All hosted services share the 99.9% monthly availability SLA. Use the documented support channels to report incidents.

Read the SLA โ†’

Assurance roadmap

  1. DocumentDefine scope, responsibilities, asset inventory, risks and control evidence.
  2. AssessReview gaps, validate recovery procedures and evaluate independent audit readiness.
  3. VerifyEngage assessors when ready; publish verified scope and outcomes when available.

These steps are planned. No auditor appointment, completion deadline or certification is claimed.

Enterprise due diligence

Bring your requirements.

Discuss region boundaries, support coverage and available security evidence with our team.

Talk to the team โ†’